Island Records Return Policy
We want you to love your music collection; if you are not satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure that vinyl, CDs, and merchandise remain in their original, sealed packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original mailer or a sturdy equivalent to prevent damage during transit, including the provided packing slip.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned media, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing